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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cyn C

October 15, 2024

5  out of  5
rating by Cyn C
"Mia is exceptional and incredibly supportive. She’s always ready to help and answer any questions I have. I truly appreciate her eagerness to assist and, most importantly, her willingness to listen to my concerns. Thank you Mia."
We responded:
"Thank you for your kind words, Cyn. We're thrilled to hear that Mia has been exceptional and supportive in addressing your concerns. Your appreciation means a lot to us, and we'll be sure to pass along your gratitude to Mia."
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t macky

September 23, 2024

5  out of  5
rating by t macky
"This State Farm Agency is the best, they treat you like family. The customer service is great. If you are having issues, they will sort things out until you're satisfied. This office is congenial and it's a reflection of the owner, Mr. Thomas. He has a great staff here. I've been with SF since I was 16 and I'm now 59. This is the best agency, for all your insurance needs. Great customer service is priceless and a lot of businesses could learn about it through this agency."
We responded:
"Thank you for your kind words and loyalty over the years. We're thrilled to hear that our team has consistently provided you with excellent service. Your feedback is greatly appreciated and motivates us to continue delivering top-notch support."
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Amanda

July 10, 2024

4  out of  5
rating by Amanda
"Tum Thomas an the girls in the office are so nice an very helpful if u don't understand something they will take the time to make sure you do. No question is a dumb question to them"
We responded:
"Thank you for your kind words, Amanda! We strive to provide excellent service and ensure our clients fully understand their insurance needs."
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Regina Eberhardt

June 13, 2024

5  out of  5
rating by Regina Eberhardt
"I love working with the people there. They are patient and polite and really act like they care. They take the time to explain all of your options."
We responded:
"Thank you for your kind words, Regina! We strive to provide excellent service and are glad to hear that you had a positive experience with us. We are always here to help explain your options."
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ansley collins

June 12, 2024

5  out of  5
rating by ansley collins
"Mia was incredibly knowledgeable and helpful with giving me a quote, and also has a wonderful attitude/personality! 10/10 would recommend!"
We responded:
"Thank you for the kind words, Ansley! We are thrilled to hear about your positive experience with Mia."
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Persy Javier

June 10, 2024

5  out of  5
rating by Persy Javier
"It was a pleasure get the help from presslie Stroud assisting me in my first life policy purchase. She was so kind and supportive.."
We responded:
"Thank you for sharing your positive experience with our team. We are delighted to hear that she provided you with excellent service and support during your life policy purchase. We appreciate your feedback!"
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Hope Todd

June 6, 2024

5  out of  5
rating by Hope Todd
"I’m so thankful for Elizabeth at State Farm. She has really made my life so much easier dealing with my auto insurance and home insurance. She is a huge asset to State Farm."
We responded:
"Thank you for sharing your positive experience with Elizabeth! We are thrilled to hear that she has provided you with exceptional service for your auto and home insurance needs. We appreciate your kind words and your trust in our agency."
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Brandi Jackson

June 4, 2024

5  out of  5
rating by Brandi Jackson
"Mia has been a pleasure to work with. She is Very patient and kind."
We responded:
"Thank you for your kind words, Brandi! We are thrilled to hear that Mia provided you with excellent service. We strive to always be patient and kind with our clients. Thank you for choosing our agency."
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D'NIQUA JACKSON

June 1, 2024

5  out of  5
rating by D'NIQUA JACKSON
"Everyone is the office is so helpful and friendly. Mia started me with my policies but even when she isn’t available to assist I still get the same quality of great service for anyone whether it be a visit to the office or a phone call. I would definitely recommend this office if you’re looking to have great service all the way around."
We responded:
"Thank you so much D’Niqua! Mia does a great job and thank you for allowing us to serve you!"
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Kimberly Joiner

May 22, 2024

5  out of  5
rating by Kimberly Joiner
"I've had auto and homeowners insurance with Tim and his wonderful staff for many years. The customer service I've received has been great in many different circumstances, from helping me with claims, reviewing my account with me to make sure that I have the coverage needed, researching to make sure that I have the best rates, and more..... Mia has been especially helpful. I highly recommend Tim and his staff....."
We responded:
"Thank you for your kind words, Kimberly! We're thrilled to hear about your positive experiences with our team, especially with Mia. We appreciate your recommendation and look forward to continuing to provide excellent service for your home and auto insurance needs."
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Matthew Hendrix

May 22, 2024

5  out of  5
rating by Matthew Hendrix
"Mia Register is an amazing agent. She was professional, knowledgeable and treated me more like part of her family than a customer. I recommend Tim Thomas -State Farm for all Your insurance needs and ask for Mia, you won’t regret it!"
We responded:
"Thank you for the kind words, Matthew! We're thrilled to hear about your positive experience with Mia. We strive to treat all our customers like family. We appreciate your recommendation and look forward to serving you in the future."
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Lakisha Johnson

April 20, 2024

5  out of  5
rating by Lakisha Johnson
"Tim Thomas is one of the best Insurance Agents! He has serviced my family since 2009. My husband and I have mortgage, auto, and life insurance through Tim. He exceeds our expectations and we always feel valued! We appreciate the patience and friendliness of the staff as they truly care about the needs of the community."
We responded:
"Thank you for your kind words, Lakisha! We are grateful for the opportunity to serve your family's insurance needs since 2009. Our team is dedicated to providing exceptional service and support to our valued clients."
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Presslie Stroud

April 19, 2024

5  out of  5
rating by Presslie Stroud
"Thank you to Elizabeth for helping my windshield claim and making sure it went smoothly! I love Tim Thomas State Farm!"
We responded:
"Thank you for sharing your positive experience with Elizabeth! We are thrilled to hear that your windshield claim process was smooth. We appreciate your kind words and your loyalty to our agency!"
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Nadia

April 11, 2024

5  out of  5
rating by Nadia
"Elizabeth was great helping me with my insurance policy. Highly recommend!"
We responded:
"Thank you for the kind words, Nadia! We are thrilled to hear that Elizabeth provided you with excellent service. We appreciate your recommendation and look forward to assisting you with your insurance needs in the future."
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joanne woodard

April 10, 2024

5  out of  5
rating by joanne woodard
"Oh Miss Presley, I want to thank you so much for working so hard on my insurance. The State Farm team is amazing They go away and beyond Now Presley,, she’s the bomb Diggity. I would definitely recommend this State Farm team. Thank you again J Woodard"
We responded:
"Thank you for your kind words, Joanne! We're thrilled to hear about your positive experience with Presley and our team. We appreciate your recommendation and look forward to continuing to provide excellent service."
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Christy Reeves

April 10, 2024

5  out of  5
rating by Christy Reeves
"This is the best insurance agency around here. I have had my insurance with Tim Thomas for years, and he is always so helpful and all of the stafff go out of their way to assist me in any way possible."
We responded:
"Thank you for your kind words, Christy! We are thrilled to hear about your positive experience with our agency. Our team is dedicated to providing excellent service to all our clients."
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Tara Reese

April 8, 2024

5  out of  5
rating by Tara Reese
"This has been my insurance company for over 10 years, Tim and the staff are great and very informative. I definitely recommend them."
We responded:
"Thank you for your loyalty and kind words, Tara! We appreciate your recommendation and are always here to provide you with great service and information."
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Brenton Nelson

April 5, 2024

5  out of  5
rating by Brenton Nelson
"Very friendly staff! Pressile she is awesome!"
We responded:
"Thank you so much Brenton and thank you for allowing us to serve you!"
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Angie Grant (Minnie Ripple)

April 4, 2024

5  out of  5
rating by Angie Grant (Minnie Ripple)
"Omg Mia has been a complete lifesaver with helping us bundle our cars, home and soon life insurance. We appreciate making this as easy as possible for us and the hospitality is always the icing on the cake. Again thank you guys so much for all the help and smiles we come across with thus establishment."
We responded:
"Thank you for your kind words, Minne! We're thrilled to hear that Mia provided exceptional service while helping you bundle your insurance policies. We strive to make the process easy and enjoyable for our clients. Thank you for choosing us!"
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Amy Cartwright

March 22, 2024

5  out of  5
rating by Amy Cartwright
"We were with Albany insurance for 10 years and decided to go with State Farm . Elizabeth is an amazing person . She got us saving money on our insurance best decision going with this company . They treat you with respect unlike my last insurance. Company ."
We responded:
"Thank you for choosing us, Amy! We're thrilled to hear about your positive experience with Elizabeth. We're here to help anytime."
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Brittany Bonagua

March 18, 2024

5  out of  5
rating by Brittany Bonagua
"I appreciate this State Farm office because of everyone's attention to detail. I appreciate the knowledge offered by the staff. All our questions have been answered with respect and the upmost professional customer service. Yes, we can do business with any of the State Farm Offices, but this office is the best! The Agent we have been dealing with is Presslie along with Mr. Thomas. Thanks to both of you!"
We responded:
"Thank you for your kind words, Brittany! We are delighted to provide you with exceptional service."
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Al Constable

February 6, 2024

5  out of  5
rating by Al Constable
"Staff is very Helpful"
We responded:
"Thank you for the review!"
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Artis Thomas

January 31, 2024

1  out of  5
rating by Artis Thomas
"State farm took our money and turned around and canceled our policy.just be careful when dealing with state farm"
We responded:
"Mr. Thomas, we are sorry you feel that way! Please reach out to our office at 229-436-0847 and we will be glad to discuss it further. "
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Matthew McCray

January 19, 2024

5  out of  5
rating by Matthew McCray
"Whole team is great!! MIA is the bomb!"
We responded:
"Thank you, Matt! We appreciate your kind words and are thrilled to have you as a valued client."
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lamon brand

January 8, 2024

5  out of  5
rating by lamon brand
"I submitted a claim with Tim Thomas agency this morning. Elizabeth Jones assisted me and did an excellent job with contacting the at fault's party insurance and getting the claim started. Elizabeth has made this almost effortless on my part with her prompt attention to what needed to be done. Thank you Elizabeth for making this as easy for me as possible."
We responded:
"We are so glad that your experience with our office was quick and easy. Thank you for taking the time to leave us a review. "